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Zambia Industrial Commercial Bank (ZICB), represented by its Chief Executive Officer, Ngenda Nyambe, participated in the 2026 Mid-Year Public Private Dialogue Forum (PPDF) held at the Mulungushi International Conference Centre in Lusaka. The two-day forum provides a platform for the private sector, government, and regulatory bodies to engage in discussions on key policies and reforms aimed at enhancing business processes, strengthening the policy environment, and driving economic growth. The 2026 Mid-Year PPDF was officially opened by His Excellency the President of the Republic of Zambia, Mr. Hakainde Hichilema.

We are proud to have sponsored and participated in the inaugural Wonderful group Marathon hosted at the Showgrounds in Lusaka. The marathon is an initiative of the Wonderful Group of companies, hosted to raise funds for projects & activities aimed at empowering the girl child and women. At ZICB, we believe in making tomorrow possible, and the Wonderful Marathon speaks to that through fundraising funds for projects aimed at empowering the girl child, who represents the future of Zambia.

We are proud to have successfully defended the Bankers’ Association of Zambia (BAZ) Basketball Championship title after edging out Bank of Zambia 62–59 in a exciting match played on Saturday at the NAPSA Sports Complex in Lusaka. With this victory, Team ZICB has retained the championship title it first won last year at the same venue. The staff presented the trophy to CEO, Ngenda Nyambe, who congratulated the players and urged them to continue demonstrating excellence both in and out of the office in line with the ZICB values. “I am happy that the team has delivered another trophy, defending it for the second year in a row. These activities are important to bank and I encourage all staff to take part”. The Bankers’ Sports Games are organized by the Zambia Institute of Banking & Finance and the Bankers’ Association of Zambia to promote wellness and provide a platform for networking among financial institutions.

The Zambia Industrial Commercial Bank is proud to be one of the sponsors of the 2026 Kuomboka Ceremony. Our team, led by CEO Ngenda Nyambe and Corporate Affairs Manager Luke Njovu, joined the people of Western Province in celebrating this significant event, which attracted over 20,000 attendees, including international delegates. As a sponsor, ZICB remains a committed partner in supporting traditional ceremonies that are vital symbols of cultural heritage and identity for local communities, while also honoring the legacy of those who “made tomorrow possible.”

We  held our 8th Annual General Meeting, at the Savorah Hotel in Lusaka, where we provided shareholders with updates on various aspects of the bank’s performance, partnerships, and key milestones in the bank’s growth for the year ending 2025. Board Chairman, Danny Luswili, highlighted the bank’s continued growth, including the opening of a new branch in Solwezi and the increase in deposits and revenue, placing the bank in strong position for growth. He Also mentioned plans for the Bank to expand further with Kasama scheduled to be the next destination for the Bank. ZICB CEO, Ngenda Nyambe, briefed shareholders on the bank’s strategic partnerships, which led to the launch of its POS service, enhancement to the telegraphic transfer service, and upgrades of the digital platforms, enhancing both security and efficiency for customers. “We recently introduced POS services for its customers in partnership with Izwe Zambia, enabling both card and mobile money payments. Additionally, the bank has upgraded its mobile app and internet banking platforms, providing a more modern user experience while enhancing security features to better protect customers and partners”. This meeting also marked our first AGM following the declaration of our inaugural dividend to our shareholders last year.

Zambia Industrial Commercial Bank Officially Opens New Chipata Branch Zambia Industrial Commercial Bank (ZICB) is proud to announce the official opening of its newly constructed Chipata Branch, now conveniently located along Umodzi Highway at the Zamtel premises. The Bank has been operating in Chipata for the past two years from its former location on Luangwa Road. The relocation to Umodzi Highway, a more central and accessible location, reflects ZICB’s continued commitment to advancing financial inclusion and bringing banking services closer to the people. Speaking during the official opening ceremony, the ZICB Chief Executive Officer, Ngenda Nyambe reaffirmed the Bank’s dedication to empowering the local economy and contributing to national development. “This occasion reflects our commitment to economic empowerment, financial inclusion, and national development. As we expand our footprint across Zambia, we remain guided by a simple belief — banking must be accessible, responsive, and empowering for individuals and businesses.” Also speaking at the event, George Mwanza, Mayor of Chipata, thanked ZICB for adding value to the city and encouraged members of the local community to engage with the Bank for business collaboration and financial literacy initiatives. “As Chipata City, we welcome ZICB to the beautiful City of Chipata. We are proud to learn that this is a 100% locally owned bank, and we look forward to partnering with you on various developmental projects,” he said. The opening of the new branch marks another significant milestone in ZICB’s mission to provide accessible, customer-focused banking solutions across Zambia.

Our CEO, Mr. Ngenda Nyambe, was honoured to host the Acting Postmaster General of ZAMPOST, Mrs. Lydia Simakando Lubobya, accompanied by Mr. Chris Nyirongo, ZAMPOST Head of Business Development and Commercial, at our Head Office in Lusaka. The courtesy call, held on 4th June 2025, provided a valuable platform to explore potential areas of collaboration between ZICB and ZAMPOST. Discussions centred around strengthening partnerships to enhance financial inclusion and innovative solutions for underserved communities across the country. As a 100% citizen-owned institution, ZICB remains committed to collaborating with fellow state-owned enterprises, such as ZAMPOST, to drive inclusive growth and build a more connected Zambia.

ZICB is proud to have been recognized by the Z’ Kidpreneur Academy for our contribution to financial literacy for children. This prestigious recognition was presented to our CEO, Mr. Ngenda Nyambe, by Z’ Kidpreneur CEO and Founder, Ms. Chimfwembe Mulenga, during a courtesy visit to our Head Office in Lusaka yesterday. The award follows the Z’ Kidpreneur Awards heldon 26th May 2025 at Pamodzi Hotel in Lusaka, where ZICB was honoured for its role in promoting financial literacy among children aged 4 to 17 years, a mission we are deeply passionate about. This recognition reflects the impact of a three-year Memorandum of Understanding (MoU) between ZICB and Z’ Kidpreneur Academy, through which we jointly delivered financial education programs to hundreds of children, empowering them with the knowledge and tools they need to make informed financial decisions from an early age. At ZICB, we believe that financial literacy is a lifelong journey that should start early. We remain committed to supporting innovative initiatives that nurture responsible, financially empowered future leaders.

ZICB OPENS NEW BRANCH IN SOLWEZI  On 7th March 2025, the Zambia Industrial Commercial Bank (ZICB) celebrated a major milestone by opening its 22nd branch in Solwezi, a vibrant and growing economic hub in the North-Western Province. This landmark event reaffirmed the Bank’s unwavering commitment to deepening financial inclusion and supporting Zambia’s development in the mining sector, which is the most prominent economic activity in this region. What truly sets ZICB apart in Zambia’s banking landscape is its unique distinction as the only 100% Zambian-owned bank. All its shareholders are local, ensuring that the institution’s profits, strategies, and long-term vision are aligned with the aspirations and interests of the Zambian people. The major shareholders include the National Pension Scheme Authority (NAPSA), Industrial Development Corporation (IDC), and the Worker’s Compensation Fund Control Board (WCFCB). In a time when many financial institutions are either foreign-owned or heavily influenced by external stakeholders, ZICB proudly flies the national flag, embodying economic patriotism. Driven by Purpose: Vision and Mission ZICB’s vision is clear, the Bank aims to be Zambia’s leading provider of innovative, inclusive, and customer-centric financial services. Guided by its mission, the Bank strives to empower individuals, MSMEs, and large enterprises by offering tailor-made financial solutions that drive prosperity and sustainability. ZICB believes that banking is not just about transactions, it’s about transformation. A Digital-First Approach In a world increasingly shaped by technology, ZICB is leading from the front. The Bank’s award-winning mobile application has become a benchmark for digital banking in Zambia. With features that allow customers to transact, save, invest, and borrow securely from the palm of their hands, ZICB is redefining convenience and banking excellence. The app received an accolade from the Zambia Institute of Banking and Financial Services (ZIBFS), cementing ZICB’s reputation as a truly modern financial partner. Rapid Growth in Just Six Years Since opening its doors in 2018, ZICB has achieved what few banks have managed in such a short time. From a single branch, the Bank has grown its presence to 22 branches and agency banking locations nationwide. This remarkable expansion reflects not only the strength of its strategy but also the trust and loyalty of its growing customer base. The new Solwezi branch brings banking closer to the people and businesses of the region, unlocking new opportunities for growth and development. Strategic Growth Through Acquisition In July 2024, ZICB entered into a strategic Purchase and Assumption agreement with the Bank of Zambia to take over selected assets and liabilities of Investrust Bank Plc, which is in liquidation. This bold and timely move safeguarded depositors and strengthened ZICB’s market position. More importantly, it demonstrated ZICB’s capability and readiness to shoulder national responsibilities while continuing to deliver value to its clients. Recognized for Service Excellence In recognition of its outstanding service standards, ZICB has received numerous recognitions. Recently, the local bank was awarded the Best Service of the Year in the Banking Sector accolade by the Zambia Bureau of Standards (ZABS). This award celebrates the Bank’s commitment to quality, professionalism, and continuous improvement, values that are embedded in its daily operations. Conclusion As the only 100% Zambian-owned bank, ZICB stands not only as a financial institution but as a beacon of national pride and resilience. Its continued investment in technology, customer service, and nationwide expansion shows that it is not just building a Bank, it is building a legacy. With the launch of the Solwezi branch, ZICB is one step closer to realizing its vision of empowering every Zambian.  ZICB – Making tomorrow possible